Shipping Policy

All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

You will receive a WhatsApp message once your order has been dispatched with tracking information.

Standard delivery within India takes 3–7 business days depending on your location. Metro cities (Chennai, Mumbai, Delhi, Bangalore, Hyderabad) typically receive orders within 3–5 days.

Remote areas and Northeast India may take up to 7–10 business days.

Shipping is complimentary on every order — no minimum spend required.

Once your order is dispatched, you will receive tracking details via WhatsApp at the number provided during checkout. You can use this to track your package with our courier partner.

For any tracking queries, contact us at +91 88257 36546.

Every ZYRO piece is carefully packaged in our signature ZYRO box, designed to protect your jewellery and make unboxing a memorable experience. The packaging is also suitable for gifting.

If your order does not arrive within the expected timeframe, or if the package arrives damaged, please contact us immediately:

WhatsApp: +91 88257 36546

Email: support@zyrojewels.in

We will investigate and resolve the issue promptly. For damaged packages, please take photographs before opening and share them with us.